Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below:
Return Eligibility:
– Returns must be requested within 14 days of delivery
– Items must be unused, in original packaging, and in resellable condition
– Personalized or custom-made gifts are non-refundable unless defective
How to Initiate a Return:
– Contact us at [email protected] with your order number and reason for return
– We will provide return instructions and a return address
Refunds:
– Once we receive and inspect the returned item, we will issue a refund to your original payment method within 7 business days
– Shipping fees are non-refundable unless the return is due to our error
Damaged or Incorrect Items:
– If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos of the issue, and we will arrange for a replacement or refund.
Our goal is to make your gift shopping experience smooth and delightful.